Refund Policy

How Can I Cancel My Order?
Our company is designed to deliver orders quickly and efficiently. Customer orders are sent to our warehouse instantly for speedy fulfillment and shipping. Therefore, it is not possible to change or cancel an order once it has been packed. If you would like to cancel or change your order, please call us right away 778-900-9068, Monday-Friday 9am - 5pm PST or email info@firepitoutfitters.ca       

 

Return Conditions

We can only take returns on unopened and unused products.  You are responsible for freighting the product back. 

 

Conditions:

• We must receive your return within 30 days of purchase.
• Merchandise must be in original packaging without cosmetic or other damage.
• Original shipping & handling charges are not refundable.
• Customer is responsible for return shipping and insurance. 

 

Where to Send My Returned Item.

Fire Pit Outfitters 111-39149 Discovery Way Squamish BC  V8B 0E6